“ Great service!! ”

“ I can't say enough about how great my experience was with Thomas Acura. The people and staff are warm, welcoming and responsive. I live in Long Beach, roughly 8 minutes away from Cerritos Acura. And yet, I made the drive out to West Covina for one reason: to do business with SImon Lo. This past weekend, I started my fourth lease with Acura because of the service that Simon has provided for close to 10 years now. I even followed him to Thomas Acura from his former dealership. The reason is this: Simon always makes sure that I get in and out within roughly 90 minutes and sets things up for a really pleasant purchase experience. Simon is extremely responsive and works hard to ensure that his clients receive the best deal possible. He is honest and shares what he thinks might be the best way to go, but is flexible enough to also work with what your needs are. If you're looking to start a lease or get into an Acura, I highly recommend giving Simon a call. He knows his stuff and always takes care of his clients. This is my fourth lease with him, and I look forward to many more in the future. It always feels good to support businesses that take care of their people and provide excellent service. As long as Simon is with Thomas Acura, all of my leases in the future, will go through them. Many thanks, Simon. Your work is deeply appreciated and you have a lifelong customer in me. ”

“ Awesome service. ”

“ My wife just picked up her TLX from Thomas after taking it in for an oil change. Again, she had excellent service and Alan was very attentive and conscientious to her needs. Thank you Alan! We've been taking her car to Thomas since it's first service, and frankly I don't see us going anywhere else. You guys ROCK! ”

“ Great service ”

“ Their service is always great!!! ”

“ Friendly, helpful not pushy sales and finance staff ”

“ Great staff at this location. Went with Simon and William who both helped with the purchase of my new car. We did our research thoroughly and price comparing around, Simon and William gave us a deal that no one can beat. Highly recommended for the dealership and the people! ”

“ I've been apart of the Acura family for 9 years. Bought my first Acura in Florida and had it shipped to Cali. I've been to this location for parts etc for my old Acura so I decided to come back to get a new one even though I live 40 miles away now. Stephanie and Ryan were great the whole way through from our email interactions to in person. They made sure I was informed and comfortable throughout the process. The car I purchased needed to have something fixed and Ryan and Jimmy in the service department got me an immediate appointment and even assured me that the repair is covered under the warranty. I'm super happy with my overall buying experience and especially with my new Acura. ”

“ I had a very pleasant experience at Thomas Acura. All staff I interacted with were professional and friendly (especially Simon and Stephanie). They were very responsive and excellent in following up on inquiries, making you feel like a valued customer. They also priced their vehicles reasonably, very knowledgeable about their products and be able to explain the details to you. The purchase transaction was quick and hassle free. I submitted online inquiries to a few other Acura dealerships but Thomas Acura is the only one that made me feel my business is appreciated. The others either pushing for sales giving you an attitude or not returning emails. I actually test drove the vehicle in another dealership in Alhambra before and the associate there had zero knowledge about the vehicle and asked me to refer to the driver's manual when I asked questions. I don't live near Thomas Acura but their excellent service made me go out of my way to experience their dealership. I would recommend Thomas Acura to anyone looking to own an Acura vehicle. ”

“ I had a very pleasant experience at Thomas Acura. All staff I interacted with were professional and friendly (especially Simon and Stephanie). They were very responsive and excellent in following up on inquiries, making you feel like a valued customer. They also priced their vehicles reasonably, very knowledgeable about their products and be able to explain the details to you. The purchase transaction was quick and hassle free. I submitted online inquiries to a few other Acura dealerships but Thomas Acura is the only one that made me feel my business is appreciated. The others either pushing for sales giving you an attitude or not returning emails. I actually test drove the vehicle in another dealership in Alhambra before and the associate there had zero knowledge about the vehicle and asked me to refer to the driver's manual when I asked questions. I don't live near Thomas Acura but their excellent service made me go out of my way to experience their dealership. I would recommend Thomas Acura to anyone looking to own an Acura vehicle. ”

“ I returned my leased today at Thomas Acura. William and Simon was very helpful in making everything was taken care of. They were polite and professional. ”

“ I returned my leased today at Thomas Acura. William and Simon was very helpful in making everything was taken care of. They were polite and professional. ”

“ Excellent service Jimmy explain all details and very helpful I would give more than 5 stars if available ”

“ The review is for service. I brought my car I. This morning at 9:00. They did an excellent job . Jimmy was great and gave me some good advice on car maintenance. ”

“ The review is for service. I brought my car I. This morning at 9:00. They did an excellent job . Jimmy was great and gave me some good advice on car maintenance. ”

“ Going to a small and family owned dealership have its perk when it comes to service and purchase. So it's the first time for me to have my vehicle there to service a recall. I was late and I called Joshua about being late on my appointment and he said "no sweat just take your time". Once I arrived there I was greeted with Joshua and told him I have an appointment and he addressed me to Alan the service consultant. Alan was great and took care of my vehicle. Once it was done he asked if I am going to wait or needed a shuttle and I said no need because I know it was a 2 hour job so I just stick around and do my office work here (but in reality it was done in 1 hour!) Alan said no problem and he also said if I needed anything just let him know. While I was there I met up their associates, William, Ed, Simon and Chris which they used to work at another dealership. So I feel quite happy and confidence on working with them. I would say I had a very impressive experience enough though it was out of my area but that extra attention at these small family own dealership take care of you in every needs. I would recommend to any of my friends or family members if they are look for an Acura! A+ ”

“ Just leased this TLX this evening as my MDX lease was up. Got a GREAT deal as I was eligible for a Pull Offer from Acura. Thanks again to William and Simon and the rest of the staffs. It was a seamless deal and they worked out within my budget. Highly recommend Thomas Acura once again for there excellent service! ”

“ Going to a small and family owned dealership have its perk when it comes to service and purchase. So it's the first time for me to have my vehicle there to service a … ”

“ I decided to give to give them another try since my brother has been happy with their service. I'm happy to report that my experience was a lot better this time around. The oil change went smooth and I was notified right when my car was finished. ”

“ I decided to give to give them another try since my brother has been happy with their service. I'm happy to report that my experience was a lot better this time … ”

“ Tom was so kind. I had a flat tire near his dealership and he came out to check on me when I was calling AAA. It was going to be a long wait but he quickly offered to have someone change the tire for me which I gladly accepted. Not only did he and his employees change my tire but they also took great care of me while I was waiting. Thank for going above and beyond for me. ”

“ By far the best place to take your Acura for service. The service advisers Alan and Jimmy are excellent. They are nice and very professional. The mechanics know what they are also doing. Never got my TLX back with a problem it didnt have before the visit. Plus the prices are cheaper than going to some other shop that isnt Acura. Excellent customer service. Plus, after you get their car serviced by them, you get a FREE carwash AND vaccum. I recommend this place for all your Acura needs. Even buying a car there is hassle free. They never try to push you into a purchase. I give 10 stars ”

“ I purchased my RDX at this location back in 2007 after such a terrible experience at Glendale Acura. The sales department has great customer service and so does their service department. The service department gives you that personal one on one time and never rush you out. They always take the time to explain what they are doing during that service and keep you posted with any updates regarding your vehicle. Definitely a better experience than with those bigger dealers that only care about high volume and not about their customers. ”