Service: ​877-829-6622
Parts: 877-830-8257
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Meet Our Staff

Our staff here at Thomas Acura is here for your convenience. Feel free to contact us with questions or for a test drive.

Meet Our Management Staff

  Dealer Principal Ian  Thomas
X
800.541.6317
Dealer Principal
Ian Thomas
General Manager Ed Netka
X
General Manager
Ed Netka
  Fixed Operations Director  Mark  Giles
X
888.649.4902
Fixed Operations Director
Mark Giles
Business Manager Darlene DeArmond
X
Business Manager
Darlene DeArmond
Sales Manager William Lam
X
Sales Manager
William Lam
Finance Director Raquel Figueroa
X
888.649.4902
Finance Director
Raquel Figueroa
  Parts Manager  Alex  Garcia
X
888.649.1863
Parts Manager
Alex Garcia
  Service Manager  Josh  Kramer
X
888.649.4902
Service Manager
Josh Kramer
  Assistant Office Manager  Lou Anne  Snyder
X
888.649.1863
Assistant Office Manager
Lou Anne Snyder

Meet Our Business Office Staff

Business Office Gabriela Camacho
X
Business Office
Gabriela Camacho
Business Office Judy Glazer
X
Business Office
Judy Glazer

Meet Our Sales Staff

Internet Sales Manager Jerry Hsu
X
Internet Sales Manager
Jerry Hsu
Internet Manager Yikai Wu
X
Internet Manager
Yikai Wu
Internet Manager Simon Lo
X
Internet Manager
Simon Lo
Internet Manager Jordan Chen
X
Internet Manager
Jordan Chen
Internet Manager Ryan Mohr
X
Internet Manager
Ryan Mohr
Customer Care Stephanie Pacheco
X
Customer Care
Stephanie Pacheco

Meet Our Service Staff

Service Consultant Alan  Sze
X
888.649.4902
Service Consultant
Alan Sze
Service Consultant Jimmy Hwang
X
Service Consultant
Jimmy Hwang
  Service Technican David  Rangel
X
888.649.4902
Service Technican
David Rangel
Service Technician Martin  Arellano
X
888.649.4902
Service Technician
Martin Arellano
Service Technician Frank  Santellanes
X
888.649.4902
Service Technician
Frank Santellanes
Service Technician Joe Ruiz
X
Service Technician
Joe Ruiz
  Valet  Raul  Guerrero
X
888.649.4902
Valet
Raul Guerrero
Valet Agustin Ayala
X
Valet
Agustin Ayala
Service Technician  Javier Barrera
X
Service Technician
Javier Barrera
Service Advisor  JC  Chen
X
Service Advisor
JC Chen

Meet Our Parts & Accessories Staff

Parts Counterperson Ryan Baisley
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Parts Counterperson
Ryan Baisley
  Parts Counterman  Ruben  Zepeda
X
888.649.1863
Parts Counterman
Ruben Zepeda
  Parts Driver  Ernie  Trott
X
888.649.1863
Parts Driver
Ernie Trott
  Parts Driver  Ruben  Gullart
X
888.649.1863
Parts Driver
Ruben Gullart

Our Location

Thomas Acura
580 S. Citrus Avenue
Covina, CA 91723

Sales: ​877-825-6418
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Sales Hours

Service Hours

Parts & Accessories Hours

Business Office Hours

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They are very helpful

- Renato Guevara, GOOGLE

It is always excellent & top customer service. All service staff are extremely attentive.

- Kathy Levario, GOOGLE

I purchased a BMW X1 here in 2018. Great experience. The sales team was friendly and did not pressure me into purchasing. Fair negotiated price.

- Linda B., YAHOO

I purchased a BMW X1 here in 2018. Great experience. The sales team was friendly and did not pressure me into purchasing. Fair negotiated price.

- Linda B., YELP

It had a favorable experience with Stephanie and Simon.

- GuruK13SK, CARGURUS

Great

- GuruRL9Z9, CARGURUS

Nice dealer , good service

- Milla, CARGURUS

After reading the less than 3 star reviews for Acura of Alhambra, I decided to go 15 miles further to do my RDX B1 service at Thomas Acura. Service advisor Jimmy Huang was straightforward with the service details, the time taken and the cost. I relaxed in the comfortable waiting room and sometimes...

- Mary L., YELP

Unfriendly management

- Larry Shaw, GOOGLE

Had to get car serviced a Jimmy helped me. Great customer service and are friendly. I do think the interior decorating of the wait hall needs to be redone and updated. Their couches have a hole and sag. Basic complentry variety.

- C rod, GOOGLE

Jerry Hsu is a very knowledgeable salesman with patients beyond I appreciate all the great information about the vehicle I will buy from Thomas Acura because of this great asset that they have thank you and thank you Stephanie! 🤩🤩

- Jaime Avilez, GOOGLE

Jimmy and JC always take care of me and my ride. They don't pressure you into anything unnecessary. The waiting are is nice and clean.

- Daniel H., YELP

I have been going to this dealership since 6 years ago for my 2013 MDX. Car is always washed and the inspection feedback is great. They are open for you to bring your synthetic oil and filter. They have free wifi and amenities as well. Mark Giles his team is well trained. Family owned dealership.

- David Choi, GOOGLE

Service advisor Alan was courteous and promt. Service was completed as scheduled. Car was washed and vacuumed, better than expected. Will plan future services here.

- Jerry Joaquin, GOOGLE

Great service!!

- Nadine Jabbour, GOOGLE

Just leased this TLX this evening as my MDX lease was up. Got a GREAT deal as I was eligible for a Pull Offer from Acura. Thanks again to William and Simon and the rest of the staffs. It was a... more

- Raymond L., YAHOO

I can't say enough about how great my experience was with Thomas Acura. The people and staff are warm, welcoming and responsive. I live in Long Beach, roughly 8 minutes away from Cerritos Acura.... more

- Kristine O., YAHOO

I can't say enough about how great my experience was with Thomas Acura. The people and staff are warm, welcoming and responsive. I live in Long Beach, roughly 8 minutes away from Cerritos Acura. And yet, I made the drive out to West Covina for one reason: to do business with SImon Lo. This past...

- Kristine O., YELP

Awesome service.

- Gus SANDOVAL, GOOGLE

My wife just picked up her TLX from Thomas after taking it in for an oil change. Again, she had excellent service and Alan was very attentive and conscientious to her needs. Thank you Alan! We've... more

- Joseph F., YAHOO

My wife just picked up her TLX from Thomas after taking it in for an oil change. Again, she had excellent service and Alan was very attentive and conscientious to her needs. Thank you Alan! We've been taking her car to Thomas since it's first service, and frankly I don't see us going anywhere else....

- Joseph F., YELP

Great service

- Daniel Maisel, GOOGLE

Their service is always great!!!

- Penny Barath, GOOGLE

Friendly, helpful not pushy sales and finance staff

- wanda desmond, GOOGLE
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