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Testimonials

GOOGLE
Renato Guevara
Full Star Full Star Full Star Full Star Full Star
5-23-2020
Renato Guevara

They are very helpful

GOOGLE
Joseph Kim
Full Star Full Star Full Star Full Star Empty Star
3-30-2020
GOOGLE
Kathy Levario
Full Star Full Star Full Star Full Star Full Star
3-17-2020
Kathy Levario

It is always excellent & top customer service. All service staff are extremely attentive.

YAHOO
Linda B.
Full Star Full Star Full Star Full Star Full Star
2-25-2020
Linda B.

I purchased a BMW X1 here in 2018. Great experience. The sales team was friendly and did not pressure me into purchasing. Fair negotiated price.

YELP
Linda B.
Full Star Full Star Full Star Full Star Full Star
2-25-2020
Linda B.

I purchased a BMW X1 here in 2018. Great experience. The sales team was friendly and did not pressure me into purchasing. Fair negotiated price.

CARGURUS
GuruK13SK
Full Star Full Star Full Star Full Star Empty Star
2-23-2020
GuruK13SK

It had a favorable experience with Stephanie and Simon.

CARGURUS
GuruRL9Z9
Full Star Full Star Full Star Full Star Full Star
2-23-2020
GuruRL9Z9

Great

CARGURUS
Milla
Full Star Full Star Full Star Full Star Full Star
2-22-2020

Nice dealer , good service

GOOGLE
Livia Fan
Full Star Full Star Full Star Full Star Full Star
2-8-2020
YELP
Mary L.
Full Star Full Star Full Star Full Star Full Star
1-8-2020

After reading the less than 3 star reviews for Acura of Alhambra, I decided to go 15 miles further to do my RDX B1 service at Thomas Acura. Service advisor Jimmy Huang was straightforward with the service details, the time taken and the cost. I relaxed in the comfortable waiting room and sometimes went out to enjoy the company of the RDXs and MDXs in the parking lot. A gentleman opened the door when I wanted to reenter the showroom, so nice. My car was done on time and even looked clean. I think car service should be this way, like my 18 years with Wondries Toyota. Keep up the good work.

GOOGLE
totito totito
Full Star Full Star Full Star Full Star Full Star
12-26-2019
GOOGLE
arnoldo Alvarado
Full Star Full Star Full Star Full Star Full Star
12-14-2019
GOOGLE
Armando Santarrosa
Full Star Full Star Full Star Full Star Full Star
12-14-2019
GOOGLE
Brian Woo
Full Star Full Star Full Star Full Star Full Star
12-2-2019
GOOGLE
Gregory Turner
Full Star Full Star Full Star Full Star Full Star
11-24-2019
GOOGLE
Larry Shaw
Full Star Full Star Full Star Empty Star Empty Star
11-16-2019
Larry Shaw

Unfriendly management

GOOGLE
C rod
Full Star Full Star Full Star Full Star Full Star
11-13-2019
C rod

Had to get car serviced a Jimmy helped me. Great customer service and are friendly. I do think the interior decorating of the wait hall needs to be redone and updated. Their couches have a hole and sag. Basic complentry variety.

GOOGLE
Louis F.
Full Star Full Star Full Star Full Star Full Star
11-2-2019
GOOGLE
Jaime Avilez
Full Star Full Star Full Star Full Star Full Star
11-1-2019
Jaime Avilez

Jerry Hsu is a very knowledgeable salesman with patients beyond I appreciate all the great information about the vehicle I will buy from Thomas Acura because of this great asset that they have thank you and thank you Stephanie! 🤩🤩

YELP
Daniel H.
Full Star Full Star Full Star Full Star Full Star
10-29-2019
Daniel H.

Jimmy and JC always take care of me and my ride. They don't pressure you into anything unnecessary. The waiting are is nice and clean.

GOOGLE
David Choi
Full Star Full Star Full Star Full Star Full Star
10-21-2019
David Choi

I have been going to this dealership since 6 years ago for my 2013 MDX. Car is always washed and the inspection feedback is great. They are open for you to bring your synthetic oil and filter. They have free wifi and amenities as well. Mark Giles his team is well trained. Family owned dealership.

GOOGLE
Wagih Moussa
Full Star Full Star Full Star Full Star Full Star
10-19-2019
GOOGLE
Jerry Joaquin
Full Star Full Star Full Star Full Star Full Star
10-9-2019
Jerry Joaquin

Service advisor Alan was courteous and promt. Service was completed as scheduled. Car was washed and vacuumed, better than expected. Will plan future services here.

GOOGLE
Lee Chang
Full Star Full Star Full Star Full Star Full Star
9-29-2019
GOOGLE
Nadine Jabbour
Full Star Full Star Full Star Full Star Full Star
9-25-2019
Nadine Jabbour

Great service!!

YAHOO
Raymond L.
Full Star Full Star Full Star Full Star Full Star
9-20-2019
Raymond L.

Just leased this TLX this evening as my MDX lease was up. Got a GREAT deal as I was eligible for a Pull Offer from Acura. Thanks again to William and Simon and the rest of the staffs. It was a... more

YAHOO
Kristine O.
Full Star Full Star Full Star Full Star Full Star
9-10-2019
Kristine O.

I can't say enough about how great my experience was with Thomas Acura. The people and staff are warm, welcoming and responsive. I live in Long Beach, roughly 8 minutes away from Cerritos Acura.... more

YELP
Kristine O.
Full Star Full Star Full Star Full Star Full Star
9-10-2019
Kristine O.

I can't say enough about how great my experience was with Thomas Acura. The people and staff are warm, welcoming and responsive. I live in Long Beach, roughly 8 minutes away from Cerritos Acura. And yet, I made the drive out to West Covina for one reason: to do business with SImon Lo. This past weekend, I started my fourth lease with Acura because of the service that Simon has provided for close to 10 years now. I even followed him to Thomas Acura from his former dealership. The reason is this: Simon always makes sure that I get in and out within roughly 90 minutes and sets things up for a really pleasant purchase experience. Simon is extremely responsive and works hard to ensure that his clients receive the best deal possible. He is honest and shares what he thinks might be the best way to go, but is flexible enough to also work with what your needs are. If you're looking to start a lease or get into an Acura, I highly recommend giving Simon a call. He knows his stuff and always takes care of his clients. This is my fourth lease with him, and I look forward to many more in the future. It always feels good to support businesses that take care of their people and provide excellent service. As long as Simon is with Thomas Acura, all of my leases in the future, will go through them. Many thanks, Simon. Your work is deeply appreciated and you have a lifelong customer in me.

GOOGLE
Cynthia Luong
Full Star Full Star Full Star Full Star Full Star
8-30-2019
GOOGLE
Gus SANDOVAL
Full Star Full Star Full Star Full Star Full Star
8-27-2019
Gus SANDOVAL

Awesome service.

YAHOO
Joseph F.
Full Star Full Star Full Star Full Star Full Star
8-24-2019
Joseph F.

My wife just picked up her TLX from Thomas after taking it in for an oil change. Again, she had excellent service and Alan was very attentive and conscientious to her needs. Thank you Alan! We've... more

GOOGLE
Mo Jude
Full Star Full Star Full Star Empty Star Empty Star
8-24-2019
GOOGLE
Pradeep Bulsara
Full Star Full Star Full Star Full Star Full Star
8-24-2019
YELP
Joseph F.
Full Star Full Star Full Star Full Star Full Star
8-24-2019
Joseph F.

My wife just picked up her TLX from Thomas after taking it in for an oil change. Again, she had excellent service and Alan was very attentive and conscientious to her needs. Thank you Alan! We've been taking her car to Thomas since it's first service, and frankly I don't see us going anywhere else. You guys ROCK!

GOOGLE
Daniel Maisel
Full Star Full Star Full Star Full Star Full Star
8-19-2019
Daniel Maisel

Great service

GOOGLE
lee Z
Full Star Full Star Full Star Full Star Empty Star
8-17-2019
GOOGLE
JIMMY HWANG
Full Star Full Star Full Star Full Star Full Star
8-7-2019
GOOGLE
Penny Barath
Full Star Full Star Full Star Full Star Full Star
7-31-2019
Penny Barath

Their service is always great!!!

GOOGLE
wanda desmond
Full Star Full Star Full Star Full Star Full Star
7-26-2019
wanda desmond

Friendly, helpful not pushy sales and finance staff